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FAQs


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FAQs


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BOOKING & RESERVATIONS
 

WHAT DO YOU NEED FROM ME TO BOOK MY TRIP?

In order to reserve your trip, a 30% non-refundable deposit is required. This deposit will be used to hold your spot. Depending on availability, you do have the option to book within two weeks of a trip. The full payment amount will be required at the time of booking. 

HOW FAR IN ADVANCE DO I NEED TO BOOK?

Whereas we would love to have as many women on our trips as interested, we do have a cut off date of 1 month prior to departure (depending on availability) so that we can make sure to have all details in order and provide you with the highest possible level of comfort.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We live by PayPal. Once you send a booking request, we will send you a secure PayPal Money Request through which you can pay the deposit (30%) as well as the remaining balance.

WHAT IS YOUR CANCELLATION POLICY?

If a reservation is cancelled prior to two weeks from the departure date, the funds from the trip may be applied to a future trip with TuCamino. Unfortunately, we cannot offer cash or credit card refunds at this time. If the reservation is cancelled within two weeks of the departure date, all funds will be forfeited.

DO I NEED TO PUT DOWN A DEPOSIT TO BOOK MY TRIP?

We ask for a 30% nonrefundable deposit within 7 business days of receiving your trip confirmation email. This deposit will be used to hold your spot. For those who book less than two weeks in advance of the tour, we require payment in full at the time of booking. For those who book in advance, the remaining balance will be due 1 month prior to departure.

DO YOU GIVE REFUNDS FOR CANCELLED TRIPS?

We do not give cash or credit card refunds for cancelled trips; however, if the reservation is cancelled prior to two weeks from departure, the funds may be used toward a future trip with TuCamino.

ARE KIDS WELCOME ON YOUR TOURS?

Yes! We believe you are never too young to start developing a love for travel. Due to this being an all female travel company, girls only please!

DO YOU OFFER PAYMENT PLANS?

Payment plans can be set up as needed.  There are also lots of ways to save on a TuCamino Travel trip. By subscribing to our newsletter, take an instant $100 off your TuCamino trip. In addition, trip credits are given to those who write a guest blog post about their TuCamino experience and discounts are given to those who share information about TuCamino via social media. Contact us for more information regarding both payment plans and social media discounts.

CAN I COME ALONE OR DO I NEED TO FORM MY OWN GROUP?

Yes. Absolutely! Whether you are a female solo traveler or group of friends, we would love to have you. We pride ourselves on community and relationship building. That being said, the more the merrier, so invite your friends on a trip. Any one who recommends another lady will receive a discount on her trip.